People will surely contact your customer service to ask questions about your services or products. Did you know you can increase your orders by training your customer service to actually sell products? You should include your signature file with all the questions you answer by e-mail. Your signature file should be no longer than 4-5 lines, 65 characters per line. Include your contact information, business name and an attention getting headline. Tell people about the new products and services that you offer after you're done answering their question(s) by phone. If they have already bought products from you in the past, offer them add-on or back end products. If you're using FAQ "Frequently Asked Questions", include your banner ad on top of your FAQ site. You could also include a subscription form for your free e-zine on the site as well.
- A. P. Gouthey
Quote of the Day
Make no mistake, my friend, it takes more than money to make men rich- A. P. Gouthey
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